Bluetooth Headphones with Dell XPS 9550 & Dell Wireless 1830 Card

I have a Dell XPS 9550 laptop with Windows 10, which uses the Dell Wireless 1830 Wifi + Bluetooth card. My bluetooth mouse connected and worked fine. I tried to connect a Plantronics Backbeat 505 bluetooth headphones to the laptop, it would pair but not connect. After much trial & error the solution is this:

  1. Download and install Dell Wireless 1830 Bluetooth Application (Communications_Application_8R3ND_WN32_12.0.1.720_A00.EXE) 
  2. Update the drivers for Dell Wireless 1830 Bluetooth via Windows Update

And this worked! Hurray!


Update 1: The bluetooth headphones are still working but the audio is a bit choppy. I don’t have a solution for that yet.

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